{"id":4632,"date":"2026-01-14T13:48:30","date_gmt":"2026-01-14T13:48:30","guid":{"rendered":"https:\/\/grupoxandra.eu\/?page_id=4632"},"modified":"2026-02-17T16:14:49","modified_gmt":"2026-02-17T16:14:49","slug":"ik-heb-autopech","status":"publish","type":"page","link":"https:\/\/grupoxandra.eu\/en\/ik-heb-autopech\/","title":{"rendered":"I have car trouble"},"content":{"rendered":"
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I have bad luck with the car in Spain<\/span><\/h2>\t\t\t\t<\/div>\n\t\t\t\t
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Do you have any questions? We will gladly give you clear answers<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t

\n\t\t\t\t\t\t\t\t\t\t\n\t\t\t\t\t\t\n\t\t\t\t\t\t\t\t\treport a claim<\/span>\n\t\t\t\t\t<\/span>\n\t\t\t\t\t<\/a>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t
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My car no longer starts or stalls. What should I do? <\/div><\/span>\n\t\t\t\t\t\t\t\t\t<\/summary>\n\t\t\t\t
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Contact the breakdown service immediately . They will send help on site or arrange a tow. You are covered from km 0.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/details>\n\t\t\t\t\t\t

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Is roadside assistance included in my car insurance? <\/div><\/span>\n\t\t\t\t\t\t\t\t\t<\/summary>\n\t\t\t\t
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Yes. Breakdown assistance is included, but the terms depend on your coverage and any extensions such as Ampliada Plus.
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Will my car always be repaired on site? <\/div><\/span>\n\t\t\t\t\t\t\t\t\t<\/summary>\n\t\t\t\t
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If possible, yes. If recovery is not feasible, your vehicle will be taken to a garage or safe location if the garages are closed.
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Am I entitled to a replacement car in the event of a breakdown? <\/div><\/span>\n\t\t\t\t\t\t\t\t\t<\/summary>\n\t\t\t\t
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It depends on your policy. Comprehensive coverages often include a replacement car, with limits on duration or distance. Feel free to ask us for more details.
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Am I also insured in case of breakdown outside Spain? <\/div><\/span>\n\t\t\t\t\t\t\t\t\t<\/summary>\n\t\t\t\t
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Mostly within the EU, though. Additional conditions apply for certain countries or longer stays. We are happy to check this for you.
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Should I also inform GrupoXandra in case of breakdown? <\/div><\/span>\n\t\t\t\t\t\t\t\t\t<\/summary>\n\t\t\t\t
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In the case of technical breakdown, in principle, no. If the towing is the result of an accident, then yes. We follow up on the file and help with questions or problems afterwards.
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What if the breakdown service does not respond or responds too late? <\/div><\/span>\n\t\t\t\t\t\t\t\t\t<\/summary>\n\t\t\t\t
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In principle, the breakdown service should be on site within a maximum of 60 minutes after the towing company confirms the order. Contact the breakdown service number again if this is not the case to speed up or correct the situation.
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Will expenses I advance myself be reimbursed? <\/div><\/span>\n\t\t\t\t\t\t\t\t\t<\/summary>\n\t\t\t\t
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Only if pre-authorized by emergency number specialists or in emergency situations. Always keep invoices and receipts.
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Specifically, how does GrupoXandra help me in the event of a breakdown? <\/div><\/span>\n\t\t\t\t\t\t\t\t\t<\/summary>\n\t\t\t\t
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We remain your point of contact and provide clear explanations and follow up the case in writing until everything is settled correctly.
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Had damage? We'll take care of it for you.<\/h2>\t\t\t\t<\/div>\n\t\t\t\t
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A claim is annoying enough, especially if you are in another country and not <\/span>everything proceeds in your own language. That's why we make sure that your damage <\/span>is handled correctly, clearly and as smoothly as possible.<\/span><\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t

\n\t\t\t\t\t\t\t\t\t\t\n\t\t\t\t\t\t\n\t\t\t\t\t\t\t\t\treport a claim<\/span>\n\t\t\t\t\t<\/span>\n\t\t\t\t\t<\/a>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>","protected":false},"excerpt":{"rendered":"

Ik heb pech met de wagen in Spanje Heeft u vragen? Wij geven u graag duidelijke antwoorden Schade melden Mijn auto start niet meer of valt stil. Wat moet ik doen? Contacteer onmiddellijk de pechdienst . Zij sturen hulp ter plaatse of regelen een takeling. U bent gedekt vanaf km 0. Is pechhulp inbegrepen in […]<\/p>\n","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"footnotes":""},"class_list":["post-4632","page","type-page","status-publish","hentry"],"_links":{"self":[{"href":"https:\/\/grupoxandra.eu\/en\/wp-json\/wp\/v2\/pages\/4632","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/grupoxandra.eu\/en\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/grupoxandra.eu\/en\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/grupoxandra.eu\/en\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/grupoxandra.eu\/en\/wp-json\/wp\/v2\/comments?post=4632"}],"version-history":[{"count":25,"href":"https:\/\/grupoxandra.eu\/en\/wp-json\/wp\/v2\/pages\/4632\/revisions"}],"predecessor-version":[{"id":6537,"href":"https:\/\/grupoxandra.eu\/en\/wp-json\/wp\/v2\/pages\/4632\/revisions\/6537"}],"wp:attachment":[{"href":"https:\/\/grupoxandra.eu\/en\/wp-json\/wp\/v2\/media?parent=4632"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}