{"id":4626,"date":"2026-01-14T13:48:30","date_gmt":"2026-01-14T13:48:30","guid":{"rendered":"https:\/\/grupoxandra.eu\/?page_id=4626"},"modified":"2026-02-17T15:41:34","modified_gmt":"2026-02-17T15:41:34","slug":"brand-rook-en-explosie","status":"publish","type":"page","link":"https:\/\/grupoxandra.eu\/en\/brand-rook-en-explosie\/","title":{"rendered":"Fire, smoke, and explosion"},"content":{"rendered":"
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Fire, smoke, and explosion<\/h2>\t\t\t\t<\/div>\n\t\t\t\t
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Do you have any questions? We will gladly give you clear answers<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t

\n\t\t\t\t\t\t\t\t\t\t\n\t\t\t\t\t\t\n\t\t\t\t\t\t\t\t\treport a claim<\/span>\n\t\t\t\t\t<\/span>\n\t\t\t\t\t<\/a>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t
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My home has fire damage. What should I do first? <\/div><\/span>\n\t\t\t\t\t\t\t\t\t<\/summary>\n\t\t\t\t
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Always call the emergency number 112 first if there is danger. Shut off the gas and electricity and leave the home safely. Keep the fire department's report and take photos as soon as it is safe to do so.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/details>\n\t\t\t\t\t\t

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Is damage from fire or smoke covered by insurance? <\/div><\/span>\n\t\t\t\t\t\t\t\t\t<\/summary>\n\t\t\t\t
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Yes, direct damage from fire, smoke, or explosion is covered under your policy. Zurich will review the claim based on your photos, statements, and potentially the fire department report.
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What if the fire started at the neighbors' or outside my home? <\/div><\/span>\n\t\t\t\t\t\t\t\t\t<\/summary>\n\t\t\t\t
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Even then, your own damages may be covered. Please provide us with the details of the incident so Zurich can determine whether coverage is through your policy or through the perpetrator.
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What should I do with damaged items after a fire? <\/div><\/span>\n\t\t\t\t\t\t\t\t\t<\/summary>\n\t\t\t\t
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Do not throw anything away until the expert has visited. Take clear photos of all damage and keep damaged items for inspection as much as possible.
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Should I wait for an expert before repairing or cleaning? <\/div><\/span>\n\t\t\t\t\t\t\t\t\t<\/summary>\n\t\t\t\t
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In case of major damage, it is best to wait for the expert. For minor cleanup or emergency repairs, you may start, as long as you take good photos of the situation before starting the work.
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What if the damage was intentionally caused by someone else? <\/div><\/span>\n\t\t\t\t\t\t\t\t\t<\/summary>\n\t\t\t\t
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Always file a report with the police or Guardia Civil and provide us with the official report. Zurich needs this to process the claim further.
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What needs to be on invoices for correct reimbursement? <\/div><\/span>\n\t\t\t\t\t\t\t\t\t<\/summary>\n\t\t\t\t
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The name of the policyholder, the correct and complete damage address, VAT number, invoice number, and a clear description of the work. Only official, non-editable invoices will be accepted.
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What if I have smoke or soot damage without a real fire? <\/div><\/span>\n\t\t\t\t\t\t\t\t\t<\/summary>\n\t\t\t\t
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That can also be insured. Smoke and soot damage fall under the same coverage as fire. Send us photos and a description of exactly what has been affected.
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How is GrupoXandra helping me during this process? <\/div><\/span>\n\t\t\t\t\t\t\t\t\t<\/summary>\n\t\t\t\t
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We open and follow up your file from start to finish, collect all info for Zurich and contact you in case of delays. One point of contact in your language, until everything is settled
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Had damage? We'll take care of it for you.<\/h2>\t\t\t\t<\/div>\n\t\t\t\t
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A claim is annoying enough, especially if you are in another country and not <\/span>everything proceeds in your own language. That's why we make sure that your damage <\/span>is handled correctly, clearly and as smoothly as possible.<\/span><\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t

\n\t\t\t\t\t\t\t\t\t\t\n\t\t\t\t\t\t\n\t\t\t\t\t\t\t\t\treport a claim<\/span>\n\t\t\t\t\t<\/span>\n\t\t\t\t\t<\/a>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>","protected":false},"excerpt":{"rendered":"

Brand, rook en explosie Heeft u vragen? Wij geven u graag duidelijke antwoorden Schade melden Mijn woning heeft brandschade. Wat moet ik eerst doen? Bel altijd eerst het noodnummer 112 als er gevaar is. Sluit gas en elektriciteit af en verlaat veilig de woning. Bewaar het verslag van de brandweer en maak foto\u2019s zodra dat […]<\/p>\n","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"footnotes":""},"class_list":["post-4626","page","type-page","status-publish","hentry"],"_links":{"self":[{"href":"https:\/\/grupoxandra.eu\/en\/wp-json\/wp\/v2\/pages\/4626","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/grupoxandra.eu\/en\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/grupoxandra.eu\/en\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/grupoxandra.eu\/en\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/grupoxandra.eu\/en\/wp-json\/wp\/v2\/comments?post=4626"}],"version-history":[{"count":37,"href":"https:\/\/grupoxandra.eu\/en\/wp-json\/wp\/v2\/pages\/4626\/revisions"}],"predecessor-version":[{"id":6499,"href":"https:\/\/grupoxandra.eu\/en\/wp-json\/wp\/v2\/pages\/4626\/revisions\/6499"}],"wp:attachment":[{"href":"https:\/\/grupoxandra.eu\/en\/wp-json\/wp\/v2\/media?parent=4626"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}